Why am I not receiving email notifications from NetGalley? Automated emails are sometimes delivered as junk mail. Please add support@netgalley.com to your safe senders list. Articles in this section Reading Manga / right-to-left I forgot my login and/or password. What should I do? What browsers does NetGalley support? How do I clear the cache in my browser? How do I "Favorite" a publisher? My file expired, can I redownload it? When I downloaded the book, I noticed an expiration date. Do my books expire? Why am I not receiving email notifications from NetGalley? The formatting of the file on my device is off, what do I do? When I download the book the file is blank! See more