What can I do if I see an "error getting license server communication problem" message in Adobe Digital Editions?

If you get an “error getting license server communication problem” message in Adobe Digital Editions:

  • First make sure that your version of Adobe Digital Editions is authorized.
  • Try downloading any of the PDF files from Adobe here.
  • Once you download a sample eBook from the Adobe library, try to download the book on NetGalley again.

    If the download still doesn’t work, contact our friendly support team.
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