Issues Adding Titles to the Catalog
In order to allow members to request your title, or invite members to view a title via a NetGalley widget, make sure you complete the title record (Title, ISBN, Author(s), Pub Date, and Category required), upload a content file, and make sure reading options are enabled.
Files Not Uploading
It typically takes NetGalley a few minutes to prepare protected files, particularly if they have just been uploaded or if you have changed the download options.
If you see a Files Not Uploading message and the file has recently been uploaded or the reading options have changed, wait a few minutes and refresh the page or come back to it.
If you still see this error after a few minutes, please get in touch with our Concierge team at email@example.com so that they can take a look at the file.