Colored Circles on the Manage Request Page

Learn all about Managing Requests in this short webinar!
 
When you login to MANAGE REQUESTS, you'll notice a colored circle indicator in the column labelled From Your Activity. This measures your personal history with that member (different from the other two columns, which display the member's interactions across ALL publishers). You can sort by this column. 

We calculate the indicator in the following way: 

• Until two requests have been received from this member, you'll see a "NEW" designation. We recommend viewing this member's full Profile by clicking their name, until you have a more complete history with the member. 
• If the circle is dark red: 0-20% of this member's requests have been approved by you, and the member has requested more than 5 total titles.  
• If the circle is light red: 20-40% of this member's requests have been approved. We will also keep the circle light red if fewer than 5 total requests have been received (to accumulate more data points before moving to dark red).
• If the circle is white: the member has about the same number of requests approved and declined (40-60%).
• If the circle is light green: 60-80% of this member's requests have been approved. We will also keep the circle light green if fewer than 5 total requests have been received (to accumulate more data points before moving to dark green).
• If the circle is dark green: 80-100% of this member's requests have been approved, and 5 or more total requests have been received.